Customer Success Specialist

Wat ga je doen?

As a Customer Success Specialist you're not just supporting, you're empowering. You make sure clients in the pharma and healthcare sectors feel confident, supported, and successful using cutting-edge monitoring solutions. From onboarding to long-term relationships, you own the customer journey. Provding first line customer and technical support and processing customer orders accurately and efficiently. You’ll work with clients in the Benelux, UK and Denmark, and collaborate with passionate colleagues across Europe.

Waar ga je werken?

About the company: 


This internationally operating company, with Swiss roots, specializes in solutions for monitoring temperature and environmental conditions, particularly within the pharmaceutical industry, hospitals and pharmacies. With offices around the world, including one in ’s-Hertogenbosch, they provide high-quality hardware and software solutions to clients operating in highly regulated and critical environments.

Wie ben je?

What we’re looking for:

• 3+ years in Customer Success, Customer Support, Inside Sales or similar;
• Strong technical affinity (you enjoy understanding how things work);
• Fluent in Dutch and English, French or German is a big plus;
• You are a confident communicator with a proactive, solution-focused mindset;
• You thrive in an open and honest international environment, take ownership of your work.

Wat mag je verwachten?

What's in it for you? 

• Direct permanent contract (no agency employment); 
• Gross monthly salary € 4.167 – € 5.250; 
• 25 vacation days + 8 additional ADV days (full-time);
• Full employer-paid pension;
• Travel allowance (€0.23/km); 
• Hybrid working; 
• Laptop + mobile phone provided; 
• Onboarding program in Switzerland;
• A role where your input matters, in a supportive and growing team.

Ready to join a growing, international company where you’ll make a real impact? Apply now, we’d love to meet you. Call us at: +31 (0)73 614 68 48 Or e-mail us at: denbosch@olympia.nl